RETURNS & EXCHANGES
カスタマーサービスEverything's made to order, so check the Size Guide before you buy if you're between sizes.
Returns are accepted within 14 days of delivery. The garment has to be unworn, unwashed, with tags still attached. Once we receive and inspect it, you'll get a full refund to your original payment method.
We don't run exchanges directly - return what you have for a refund, then place a new order for the size or piece you actually want.
Item arrived damaged or defective? Email us within 5 days of delivery with photos and we'll make it right.
To start a return, email support@guttertm.xyz with your order number.
返品期限
Exchanges are accepted within 7 days of delivery.
交換
We offer exchanges for a different size, subject to availability. Contact us to start an exchange.
セール品
Sale and final-sale items are not eligible for return or exchange.
条件
Items must be unworn, unwashed, and returned with all original tags attached.
申請の方法
Email us to request an exchange, including your order number and the item(s) involved.
海外からの返品
International customers are responsible for return shipping costs.
返金
GUTTER™ does not offer refunds at this time — exchanges only.