FAQ

Yes, GUTTER™ ships worldwide from Tokyo. International customers are responsible for any customs duties or import fees, which are not included in the order total.

Email us directly, or reach out on Instagram @guttertm. We personally handle every order and message.

Check the Size Guide for measurements on each piece. If you're between sizes or unsure, message us before ordering and we'll help you pick.

Orders are made and packed by hand in Tokyo, so please allow 3–5 business days for processing. From there, delivery is 3–7 business days within Japan and 7–21 business days internationally, depending on destination and customs.

We offer exchanges for a different size within 7 days of delivery, subject to availability. Items must be unworn, unwashed, and have original tags attached. Sale and final-sale items are not eligible. We do not offer refunds at this time.