Shipping policy

Everything is made to order in Tokyo. Production takes 2-3 weeks before your order ships, and you'll get updates along the way.

 

Once ready, we ship worldwide via Japan Post. We don't offer free shipping - you'll pay actual shipping cost plus a flat $3 handling fee at checkout.

 

Duties and import taxes are the buyer's responsibility and aren't included in the checkout price. Check with your local customs office if you're not sure what to expect on your end.

 

You'll get a shipping confirmation with tracking the moment your order leaves Tokyo. Questions mid-production - email support@guttertm.xyz and we'll give you a real update.